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Privacy policy

At Nor-Cal Europe Ltd. and Nor-Cal Products Inc. provide products that meet or exceed the expectations of our customers. Through customer feedback, research and registration we are better able to serve you.  Nor-Cal Europe recognises your need for appropriate protection and management of the information you share with us and that we collect when you visit our online services. For this reason, we have created the following privacy statement that discloses the information gathering and dissemination practices for www.nor-cal.eu.

In general, you can visit www.nor-cal.eu without telling us who you are or revealing any personal information about yourself. However our sites do utilise cookies and analytics to improve your experience. In some circumstances however, we may ask for your name, email address and other information for you to access areas of the web site that require registration and to place orders online. The information you share with us when filling out forms, requesting information or placing orders will be used only for the intended purpose to communicate and serve your needs more efficiently. We will ask you to consent to allowing us to send you communications such as email newsletters and other material and information that we think would be of interest to you.

The Nor-Cal Europe website uses cookies to provide you with tailored information. Cookies are very small bits of code, unique to a user, which a website can send to your browser to facilitate your next visit. Cookies enable seamless travel across www.nor-cal.eu without having to fill out registration forms with information you have already provided. Usage of a cookie is in no way linked to any personally identifiable contact information while on Nor-Cal Europe’s website. Your browser can be set to notify you when a cookie is sent, giving you the chance to decide whether or not to accept it.

Google Analytics
www.nor-cal.eu also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help us analyse how users use the site so that we can improve your online experiences. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States and elsewhere.

Google and Nor-Cal Europe will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about your visit to www.nor-cal.eu by Google and  Nor-Cal Europe in the manner and for the purposes set out above. To review Google’s Privacy Policy in more detail, visit

Online Ordering, Newsletters and Online Forms
Nor-Cal Europe does not sell, rent, loan, trade, or lease any personal information collected at www.nor-cal.eu  We will only collect information necessary to achieve a specific purpose, such as online ordering and submission of quotes, enquiries, catalogue requests and enewsletters through various forms on the website.

We use MailChimp as our emailing service. MailChimp operate under the US Privacy Shield agreement, they have revised their Data Processing Agreement  (DPA) to comply with the forthcoming GDPR legislation coming into effect 28 May 2018. Nor-Cal Europe have signed this revised DPA. This document can be read here. For more information on the GDPR please visit.

Links to other Websites
The Nor-Cal Europe website, www.nor-cal.eu contains links to other sites. Nor-Cal Europe is not responsible for the privacy practices or the content of such websites.

Choice/Opt-in or out
Nor-Cal Europe provides users the opportunity to opt-in to receive communications from us and our partners at the point where we request information about the visitor. If you choose not to provide the information we request, you can still visit www.nor-cal.eu but you may be unable to access certain options, offers and services.

If you wish to discontinue future communications, please use one of the following:

1.Please send e-mail to: sales@nor-cal.eu

2.Please use the unsubscribe link located at the bottom of e-newsletters

3.Please send your request for removal along with the information to be removed to the following postal address:
Suite D, Dittons Business Park, Dittons Road, Polegate, BN26 6HY, UK.

4.Please request removal by contacting us at the following telephone number: +44 (0)1323 810 854 or by emailing Nor-Cal Europe

Contacting the Web Site
We are committed to your privacy and the protection of any information you share with us. If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us at sales@nor-cal.eu.

Governing Law; Dispute Resolution

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United Kingdom.